108 lines
7.1 KiB
Go
108 lines
7.1 KiB
Go
package dto
|
||
|
||
import (
|
||
"customer-server/model/entity"
|
||
|
||
"gitea.com/red-future/common/beans"
|
||
"github.com/gogf/gf/v2/frame/g"
|
||
)
|
||
|
||
// AddCustomerServiceAccountReq 添加客服账号
|
||
type AddCustomerServiceAccountReq struct {
|
||
g.Meta `path:"/add" method:"post" tags:"客服账号管理" summary:"添加客服账号" dc:"创建新的客服账号"` // 路由: POST /customerserviceaccount/add
|
||
AccountName string `json:"accountName" v:"required" dc:"客服账号名称" example:"cs_xhs_qixue"`
|
||
Platform string `json:"platform" v:"required" dc:"客服平台" example:"小红书"`
|
||
Prompt *string `json:"prompt" dc:"可选：自定义提示词"`
|
||
Greeting *string `json:"greeting" dc:"可选：开场白"`
|
||
SelfIdentity *string `json:"selfIdentity" dc:"可选：AI身份描述"`
|
||
SpeechcraftIds []string `json:"speechcraftIds" dc:"绑定的话术ID列表（为空则绑定该租户下所有话术）"`
|
||
TenantId interface{} `json:"tenantId" dc:"租户ID（可选，不传则使用session中的租户ID）"`
|
||
}
|
||
|
||
type AddCustomerServiceAccountRes struct {
|
||
Id string `json:"id" dc:"新创建的客服账号ID"`
|
||
}
|
||
|
||
// UpdateCustomerServiceAccountReq 更新客服账号
|
||
type UpdateCustomerServiceAccountReq struct {
|
||
g.Meta `path:"/update" method:"post" tags:"客服账号管理" summary:"更新客服账号" dc:"更新客服账号信息"` // 路由: POST /customerserviceaccount/update
|
||
Id string `json:"id" v:"required" dc:"客服账号ID"`
|
||
AccountName string `json:"accountName" dc:"客服账号名称"`
|
||
Platform string `json:"platform" dc:"客服平台"`
|
||
Prompt *string `json:"prompt" dc:"自定义提示词（可选）"`
|
||
Greeting *string `json:"greeting" dc:"开场白（可选）"`
|
||
SelfIdentity *string `json:"selfIdentity" dc:"AI身份描述（可选）"`
|
||
}
|
||
|
||
// ToggleCustomerServiceAccountStatusReq 切换客服账号状态（启用/禁用）
|
||
type ToggleCustomerServiceAccountStatusReq struct {
|
||
g.Meta `path:"/toggleStatus" method:"post" tags:"客服账号管理" summary:"切换客服账号状态" dc:"根据当前状态在启用/禁用之间切换客服账号"` // 路由: POST /customerserviceaccount/toggleStatus
|
||
Id string `json:"id" v:"required" dc:"客服账号ID"`
|
||
}
|
||
|
||
// GetCustomerServiceAccountReq 获取客服账号详情
|
||
type GetCustomerServiceAccountReq struct {
|
||
g.Meta `path:"/one" method:"get" tags:"客服账号管理" summary:"获取客服账号详情" dc:"根据ID获取单个客服账号信息"` // 路由: GET /customerserviceaccount/one
|
||
Id string `json:"id" v:"required" dc:"客服账号ID"`
|
||
}
|
||
|
||
// ListCustomerServiceAccountReq 获取客服账号列表
|
||
type ListCustomerServiceAccountReq struct {
|
||
g.Meta `path:"/list" method:"get" tags:"客服账号管理" summary:"获取客服账号列表" dc:"分页查询客服账号列表，支持多条件筛选"` // 路由: GET /customerserviceaccount/list
|
||
beans.Page
|
||
AccountName string `json:"accountName" dc:"客服账号名称"`
|
||
IsDisabled *bool `json:"isDisabled" dc:"筛选：是否禁用（true-禁用，false-启用）"`
|
||
Platform string `json:"platform" dc:"筛选：平台"`
|
||
}
|
||
|
||
// RecreateRAGFlowConfigReq 重新创建RAGFlow配置
|
||
type RecreateRAGFlowConfigReq struct {
|
||
g.Meta `path:"/recreateRAGFlow" method:"post" tags:"客服账号管理" summary:"重新创建RAGFlow配置" dc:"为已存在的客服账号重新创建RAGFlow知识库和Chat配置"` // 路由: POST /customerserviceaccount/recreateRAGFlow
|
||
AccountName string `json:"accountName" v:"required" dc:"客服账号名称" example:"cs_xhs_qixue"`
|
||
Platform string `json:"platform" v:"required" dc:"客服平台" example:"xiaohongshu"`
|
||
}
|
||
|
||
// UpdateGreetingReq 更新开场白
|
||
type UpdateGreetingReq struct {
|
||
g.Meta `path:"/updateGreeting" method:"post" tags:"客服账号管理" summary:"更新开场白" dc:"更新客服账号的WebSocket连接开场白"` // 路由: POST /customerserviceaccount/updateGreeting
|
||
AccountName string `json:"accountName" v:"required" dc:"客服账号名称" example:"cs_xhs_qixue"`
|
||
Greeting string `json:"greeting" v:"required" dc:"开场白内容" example:"亲爱的，欢迎光临！🌸\n如果你有月经不调或气血不足的问题，随时可以问我哦！"`
|
||
}
|
||
|
||
type ListCustomerServiceAccountRes struct {
|
||
List []*entity.CustomerServiceAccount `json:"list" dc:"客服账号列表"`
|
||
Total int `json:"total" dc:"总记录数"`
|
||
}
|
||
|
||
// DeleteCustomerServiceAccountReq 删除客服账号
|
||
type DeleteCustomerServiceAccountReq struct {
|
||
g.Meta `path:"/delete" method:"post" tags:"客服账号管理" summary:"删除客服账号" dc:"软删除客服账号，同时删除RAGFlow Chat实例"`
|
||
Id string `json:"id" v:"required" dc:"客服账号ID"`
|
||
}
|
||
|
||
type DeleteCustomerServiceAccountRes struct {
|
||
Success bool `json:"success" dc:"是否成功"`
|
||
Message string `json:"message" dc:"提示信息"`
|
||
}
|
||
|
||
// GetAccessibleSpeechcraftsReq 获取客服账号可访问的话术列表
|
||
type GetAccessibleSpeechcraftsReq struct {
|
||
g.Meta `path:"/speechcrafts/:accountName" method:"get" tags:"客服账号管理" summary:"获取可访问话术" dc:"获取客服账号可访问的话术列表（动态权限）"`
|
||
AccountName string `json:"accountName" v:"required" dc:"客服账号名称"`
|
||
}
|
||
|
||
type GetAccessibleSpeechcraftsRes struct {
|
||
Speechcrafts []SpeechcraftItem `json:"speechcrafts" dc:"话术列表"`
|
||
TotalCount int `json:"totalCount" dc:"总数"`
|
||
Permission string `json:"permission" dc:"权限类型：dynamic=所有话术，specified=指定话术"`
|
||
}
|
||
|
||
type SpeechcraftItem struct {
|
||
Id string `json:"id"`
|
||
Tag string `json:"tag"`
|
||
Content string `json:"content"`
|
||
Direction string `json:"direction"`
|
||
Platform string `json:"platform"`
|
||
Keywords []string `json:"keywords"`
|
||
}
|