feat: 添加客服账号管理及WebSocket功能

2026-04-03 17:52:09 +08:00
parent b7cce0befa
commit 7416bf8d96
20 changed files with 1065 additions and 74 deletions
--- a/model/dto/account_dto.go
+++ b/model/dto/account_dto.go
@@ -0,0 +1,90 @@
+// Package dto - 客服账号DTO
+// 功能：客服账号的增删改查请求响应结构体
+package dto
+
+import (
+	"customer-server/consts/account"
+
+	"gitea.com/red-future/common/beans"
+	"github.com/gogf/gf/v2/frame/g"
+)
+
+// AddAccountReq 添加客服账号
+type AddAccountReq struct {
+	g.Meta `path:"/add" method:"post" tags:"客服账号管理" summary:"添加客服账号" dc:"创建新的客服账号"`
+
+	DatasetIds   []int64          `json:"datasetIds" v:"required#数据集ID不能为空" dc:"数据集ID列表"`
+	DocumentIds  []int64          `json:"documentIds" v:"required#文档ID不能为空" dc:"文档ID列表"`
+	AccountName  string           `json:"accountName" v:"required#客服账号名称不能为空"`
+	Status       account.Status   `json:"status" dc:"客服账号状态"`
+	Greeting     string           `json:"greeting" dc:"开场白"`
+	Prompt       []string         `json:"prompt" dc:"提示词"`
+	SelfIdentity string           `json:"selfIdentity" dc:"AI身份描述"`
+	Platform     account.Platform `json:"platform" v:"required#客服平台不能为空" dc:"客服平台"`
+}
+
+type AddAccountRes struct {
+	Id int64 `json:"id"`
+}
+
+// UpdateAccountReq 更新客服账号
+type UpdateAccountReq struct {
+	g.Meta `path:"/update" method:"post" tags:"客服账号管理" summary:"更新客服账号" dc:"更新客服账号信息"`
+
+	Id           int64            `json:"id" v:"required#客服账号ID不能为空" dc:"客服账号ID"`
+	DatasetIds   []int64          `json:"datasetIds" dc:"数据集ID列表"`
+	DocumentIds  []int64          `json:"documentIds" dc:"文档ID列表"`
+	AccountName  string           `json:"accountName" dc:"客服账号名称"`
+	Status       account.Status   `json:"status" dc:"客服账号状态"`
+	Greeting     string           `json:"greeting" dc:"开场白"`
+	Prompt       []string         `json:"prompt" dc:"提示词"`
+	SelfIdentity string           `json:"selfIdentity" dc:"AI身份描述"`
+	Platform     account.Platform `json:"platform" dc:"客服平台"`
+}
+
+// DeleteAccountReq 删除客服账号
+type DeleteAccountReq struct {
+	g.Meta `path:"/delete" method:"post" tags:"客服账号管理" summary:"删除客服账号" dc:"删除指定客服账号"`
+	Id     int64 `json:"id" v:"required#客服账号ID不能为空" dc:"客服账号ID"`
+}
+
+// GetAccountReq 获取单个客服账号
+type GetAccountReq struct {
+	g.Meta `path:"/getOne" method:"get" tags:"客服账号管理" summary:"获取客服账号详情" dc:"根据ID获取单个客服账号信息"`
+	Id     int64 `json:"id" v:"required#客服账号ID不能为空" dc:"客服账号ID"`
+}
+
+// ListAccountReq 获取客服账号列表
+type ListAccountReq struct {
+	g.Meta      `path:"/list" method:"get" tags:"客服账号管理" summary:"获取客服账号列表" dc:"分页查询客服账号，支持按账号名称、状态、平台筛选"`
+	Page        *beans.Page      `json:"page"`
+	Keyword     string           `json:"keyword" dc:"关键字"`
+	AccountName string           `json:"accountName" dc:"客服账号名称"`
+	Status      account.Status   `json:"status" dc:"客服账号状态"`
+	Platform    account.Platform `json:"platform" dc:"客服平台"`
+}
+
+type ListAccountRes struct {
+	List  []*AccountVO `json:"list"`
+	Total int          `json:"total"`
+}
+
+// AccountVO 客服账号视图对象
+type AccountVO struct {
+	Id           int64            `json:"id,string"`
+	DatasetIds   []int64          `json:"datasetIds,string"`
+	DocumentIds  []int64          `json:"documentIds,string"`
+	AccountName  string           `json:"accountName"`
+	Status       account.Status   `json:"status"`
+	Greeting     string           `json:"greeting"`
+	Prompt       []string         `json:"prompt"`
+	SelfIdentity string           `json:"selfIdentity"`
+	Platform     account.Platform `json:"platform"`
+	CreatedAt    string           `json:"createdAt"`
+	UpdatedAt    string           `json:"updatedAt"`
+}
+
+// GetByAccountNameReq 根据账号名称获取客服账号
+type GetByAccountNameReq struct {
+	AccountName string `json:"accountName" dc:"客服账号名称"`
+}