108 lines
7.1 KiB
Go
108 lines
7.1 KiB
Go
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package dto
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import (
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"customer-server/model/entity"
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"gitea.com/red-future/common/beans"
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"github.com/gogf/gf/v2/frame/g"
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)
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// AddCustomerServiceAccountReq 添加客服账号
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type AddCustomerServiceAccountReq struct {
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g.Meta `path:"/add" method:"post" tags:"客服账号管理" summary:"添加客服账号" dc:"创建新的客服账号"` // 路由: POST /customerserviceaccount/add
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AccountName string `json:"accountName" v:"required" dc:"客服账号名称" example:"cs_xhs_qixue"`
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Platform string `json:"platform" v:"required" dc:"客服平台" example:"小红书"`
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Prompt *string `json:"prompt" dc:"可选：自定义提示词"`
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Greeting *string `json:"greeting" dc:"可选：开场白"`
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SelfIdentity *string `json:"selfIdentity" dc:"可选：AI身份描述"`
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SpeechcraftIds []string `json:"speechcraftIds" dc:"绑定的话术ID列表（为空则绑定该租户下所有话术）"`
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TenantId interface{} `json:"tenantId" dc:"租户ID（可选，不传则使用session中的租户ID）"`
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}
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type AddCustomerServiceAccountRes struct {
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Id string `json:"id" dc:"新创建的客服账号ID"`
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}
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// UpdateCustomerServiceAccountReq 更新客服账号
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type UpdateCustomerServiceAccountReq struct {
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g.Meta `path:"/update" method:"post" tags:"客服账号管理" summary:"更新客服账号" dc:"更新客服账号信息"` // 路由: POST /customerserviceaccount/update
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Id string `json:"id" v:"required" dc:"客服账号ID"`
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AccountName string `json:"accountName" dc:"客服账号名称"`
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Platform string `json:"platform" dc:"客服平台"`
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Prompt *string `json:"prompt" dc:"自定义提示词（可选）"`
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Greeting *string `json:"greeting" dc:"开场白（可选）"`
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SelfIdentity *string `json:"selfIdentity" dc:"AI身份描述（可选）"`
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}
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// ToggleCustomerServiceAccountStatusReq 切换客服账号状态（启用/禁用）
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type ToggleCustomerServiceAccountStatusReq struct {
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g.Meta `path:"/toggleStatus" method:"post" tags:"客服账号管理" summary:"切换客服账号状态" dc:"根据当前状态在启用/禁用之间切换客服账号"` // 路由: POST /customerserviceaccount/toggleStatus
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Id string `json:"id" v:"required" dc:"客服账号ID"`
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}
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// GetCustomerServiceAccountReq 获取客服账号详情
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type GetCustomerServiceAccountReq struct {
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g.Meta `path:"/one" method:"get" tags:"客服账号管理" summary:"获取客服账号详情" dc:"根据ID获取单个客服账号信息"` // 路由: GET /customerserviceaccount/one
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Id string `json:"id" v:"required" dc:"客服账号ID"`
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}
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// ListCustomerServiceAccountReq 获取客服账号列表
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type ListCustomerServiceAccountReq struct {
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g.Meta `path:"/list" method:"get" tags:"客服账号管理" summary:"获取客服账号列表" dc:"分页查询客服账号列表，支持多条件筛选"` // 路由: GET /customerserviceaccount/list
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beans.Page
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AccountName string `json:"accountName" dc:"客服账号名称"`
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IsDisabled *bool `json:"isDisabled" dc:"筛选：是否禁用（true-禁用，false-启用）"`
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Platform string `json:"platform" dc:"筛选：平台"`
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}
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// RecreateRAGFlowConfigReq 重新创建RAGFlow配置
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type RecreateRAGFlowConfigReq struct {
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g.Meta `path:"/recreateRAGFlow" method:"post" tags:"客服账号管理" summary:"重新创建RAGFlow配置" dc:"为已存在的客服账号重新创建RAGFlow知识库和Chat配置"` // 路由: POST /customerserviceaccount/recreateRAGFlow
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AccountName string `json:"accountName" v:"required" dc:"客服账号名称" example:"cs_xhs_qixue"`
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Platform string `json:"platform" v:"required" dc:"客服平台" example:"xiaohongshu"`
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}
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// UpdateGreetingReq 更新开场白
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type UpdateGreetingReq struct {
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g.Meta `path:"/updateGreeting" method:"post" tags:"客服账号管理" summary:"更新开场白" dc:"更新客服账号的WebSocket连接开场白"` // 路由: POST /customerserviceaccount/updateGreeting
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AccountName string `json:"accountName" v:"required" dc:"客服账号名称" example:"cs_xhs_qixue"`
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Greeting string `json:"greeting" v:"required" dc:"开场白内容" example:"亲爱的，欢迎光临！🌸\n如果你有月经不调或气血不足的问题，随时可以问我哦！"`
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}
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type ListCustomerServiceAccountRes struct {
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List []*entity.CustomerServiceAccount `json:"list" dc:"客服账号列表"`
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Total int `json:"total" dc:"总记录数"`
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}
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// DeleteCustomerServiceAccountReq 删除客服账号
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type DeleteCustomerServiceAccountReq struct {
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g.Meta `path:"/delete" method:"post" tags:"客服账号管理" summary:"删除客服账号" dc:"软删除客服账号，同时删除RAGFlow Chat实例"`
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Id string `json:"id" v:"required" dc:"客服账号ID"`
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}
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type DeleteCustomerServiceAccountRes struct {
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Success bool `json:"success" dc:"是否成功"`
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Message string `json:"message" dc:"提示信息"`
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}
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// GetAccessibleSpeechcraftsReq 获取客服账号可访问的话术列表
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type GetAccessibleSpeechcraftsReq struct {
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g.Meta `path:"/speechcrafts/:accountName" method:"get" tags:"客服账号管理" summary:"获取可访问话术" dc:"获取客服账号可访问的话术列表（动态权限）"`
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AccountName string `json:"accountName" v:"required" dc:"客服账号名称"`
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}
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type GetAccessibleSpeechcraftsRes struct {
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Speechcrafts []SpeechcraftItem `json:"speechcrafts" dc:"话术列表"`
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TotalCount int `json:"totalCount" dc:"总数"`
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Permission string `json:"permission" dc:"权限类型：dynamic=所有话术，specified=指定话术"`
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}
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type SpeechcraftItem struct {
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Id string `json:"id"`
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Tag string `json:"tag"`
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Content string `json:"content"`
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Direction string `json:"direction"`
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Platform string `json:"platform"`
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Keywords []string `json:"keywords"`
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}
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